How to remove Superfish Window Shopper

by Andy Raff on January 23, 2013

Superfish Window Shopper Screenshot

Superfish Window Shopper Screenshot

Superfish Window Shopper Removal Steps

Follow steps closely:

Step 1: Grab a piece of paper and write down our Support number. This is just a precaution in case you need help or get caught on one of the steps. We are here to help remove Superfish Window Shopper if you need it. Superfish Window Shopper Removal Hotline: 888.847.4130

Step 2: Completely turn off the Superfish Window Shopper infected computer.

Step 3: Find your F8 button on the keyboard. F8 is conventionally situated on the top row of the keyboard. Prepare yourself to tap F8 immediately on the following step.

F8

Step 4: Turn ON the computer infected with Superfish Window Shopper and select F8 until you notice the WINDOWS ADVANCED OPTIONS MENU.

Step 5: Once the WINDOWS ADVANCED OPTIONS MENU appears, navigate down the menu using the arrow keys on the board and highlight SAFE MODE WITH NETWORKING. Press ENTER on the keyboard.

Safe

Step 6: Now the PC will start in what is called Safe Mode. Safe Mode will cause the display and desktop icons to appear enlarged. This is completely typical and not a symptom of Superfish Window Shopper.

Automatic Superfish Window Shopper Help
Superfish Window Shopper Remover Live Help

Step 7: Superfish Window Shopper may have changed your proxy settings so Superfish Window Shopper can control your internet. We now need to check the proxy settings for this.

Step 8: Click and hold down the WINDOWS KEY on the keyboard. This key is commonly located to the left side of the space bar next to the control key.

Windows

Step 9: Continue holding down the WINDOWS key and then press the R key. The RUN BOX will appear.

Windows

Step 10: In the RUN BOX, enter iexplore.exe. Click OK.

Run

Step 11: Internet Explorer will launch and appear on your screen. Along the top navigation menu choose TOOLS. Within the next menu hit INTERNET OPTIONS.

Tools

Step 12: Click the CONNECTIONS tab within the INTERNET OPTIONS box.

Internet

Step 13: Find and select LAN SETTINGS .

Internet

Step 14: Under the PROXY SERVER section, if you see a check-mark in the box named “Use a proxy server for your LAN”, then click to uncheck the box. If there is no check-mark in the box then Superfish Window Shopper likely did not alter the settings. Move on to the next step if this is the case.

Proxy

Need Help? Please call the Superfish Window Shopper Removal Hotline toll-free at 888.847.4130

Step 15: Click the OK button to close the LOCAL AREA NETWORK box.

Step 16: Then press the OK button again to shut the INTERNET OPTIONS box.

Step 17: We now need to run Rkill. Rkill was developed by Lawrence Abrams at Bleepingcomputer.com. Rkill will attempt to paralyze Superfish Window Shopper. Superfish Window Shopper will block and stop any processes from running such as removal tools. We need to disarm this self-preservation tool that Superfish Window Shopper has. Please note that Rkill does not remove Superfish Window Shopper. Do not reboot your computer after running Rkill as Superfish Window Shopper will restart as well. Bring up the RUN BOX again, by holding down the WINDOWS key and pressing the R key.

Windows

Step 18: In the RUN BOX, type “iexplore.exe http://www.malwareexperts.com/rkill”. Then click OK.

Run

Step 19: The download security box with Rkill will show, select SAVE and save it to the desktop.

Run

Step 20: Once the Rkill download is complete, close out the DOWNLOAD COMPLETE box.

Step 21: Locate the Rkill.exe icon on your desktop.

Step 22: Double-click the Rkill icon and run Rkill.exe. Rkill will flash a black MS DOS box and attempt to paralyze Superfish Window Shopper.

Rkill

Step 23: Rkill will spawn a Notepad file containing information on what it found. You can close that log and go to the next step.

Step 24: Now the computer is prepared to install Malwarebytes. Malwarebytes is a very popular Malware removal application. To install Malwarebytes, we need to bring up the RUN BOX again.

Step 25: On the Keyboard press and hold the WINDOWS KEY and the R key simultaneously. The RUN BOX will appear again.

Windows

Step 26: In the RUN BOX type “iexplore http://www.malwareexperts.com/malware-remover/” and press OK.

Malwarebytes

Step 27: The download security box with Malwarebytes will appear. The options to RUN, SAVE or CANCEL will show. Select SAVE and then choose to save the file to the desktop.

Malwarebytes

Step 28: Go to your DESKTOP and locate the Malwarebytes icon on your desktop.

Step 29: Double-click the Malwarebytes icon.

Malwarebytes

Step 30: Select RUN on the Malwarebytes install box.

Malwarebytes

Step 31: After that, the SELECT SETUP LANGUAGE box will appear. Select your native language and press OK. English will be in used in the graphics example.

Malwarebytes

Step 32: The Malwarebytes SETUP WIZARD will show. Choose NEXT to continue.

Malwarebytes

Step 33: Next screen to show is the LICENSE AGREEMENT. Accept the agreement and choose NEXT.

Malwarebytes

Step 34: The BASIC INFORMATION screen is shown. Click NEXT.

Malwarebytes

Step 35: The SELECT DESTINATION LOCATION screen will appear. Choose the location you wish to have Malwarebytes install the required files. The default location shown is the normal, recommended location. Click NEXT.

Malwarebytes

Step 36: The next screen is just the SELECT START MENU FOLDER which tells the program where to place the shortcut to the application. Click NEXT.

Malwarebytes

Step 37: If you want a Desktop Icon and/or Quick Launch icon then opt-in to the corresponding check boxes on the SELECT ADDITIONAL TASKS box. Click NEXT.

Malwarebytes

Step 38: Now the READY TO INSTALL screen will show. Click INSTALL to start the installation process.

Malwarebytes

Step 39: The final screen with the pre-checked UPDATE and LAUNCH Malwarebytes will appear. Click FINISH.

Malwarebytes

Step 40: Malwarebytes will download the latest updates and show a success box. Click OK.

Step 41: The main interface of Malwarebytes with the Scanner tab will launch. Make sure PERFORM FULL SCAN is selected.

Malwarebytes

Step 42: Next step is to launch the full scan. Click SCAN to start the scan.

Malwarebytes

Step 43: A box will popup with the local drives, choose the local drives to scan and click SCAN.

Malwarebytes

Step 44: The scanner will begin. Be patient as the scan is very thorough searching for all the remnants of Superfish Window Shopper.

Step 45: Once the scan is finished, a message box saying the scan is complete will appear. Click OK to close the box.

Step 46: After closing the box, click SHOW RESULTS.

Malwarebytes

Step 47: Once the results show, select REMOVE SELECTED to remove all the Malware found by Malwarebytes including Superfish Window Shopper. Malwarebytes will also delete all of the files and registry keys affiliated with Superfish Window Shopper and add them to the quarantine.

Malwarebytes

Step 48: Malwarebytes may need to reboot the system to complete the removal of Superfish Window Shopper. Please allow the PC to reboot if Malwarebytes asks for it.

Step 49: After the reboot is complete and the system is relaunched, please follow the on-screen instructions and continue the removal process.

Step 50: A Notepad log will be created by Malwarebytes. Close the log once reviewed.

Malwarebytes

Step 51: Once Malwarebytes has completed the removal process and has removed all the traces of Superfish Window Shopper, your computer should be 100% clean from Superfish Window Shopper.

Next page:
CLICK HERE TO CONTINUE CLEAN-UP STEPS…

About the author

Starbucks Junkie, Malware Fighter. Find me via Contact Form on this site or on my Google+ page.

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