IePluginService.exe (Removal Guide Solved)

by Andy Raff on February 14, 2014

What type of infection are we dealing with when talking about IePluginService.exe?

IePluginService.exe is a malware that often comes with bundled programs. Its function is to prevent the programs it was installed with from being uninstalled or altered by other third party programs. It is part of the “IePlugin control” program.

Danger Level: Moderate



What negative effects will users see with IePluginService.exe

While IePluginService.exe is technically not classified as a virus from our labs, it does walk the thin line of being a quality program from the stand point of malicious activity. This does sport rootkit capabilities so that anti-malware type software cannot detect it. It also changes your default search engine along with the browser that most users use. Users have expressed that it does disrupt their general user experience. It also drastically slows down by consuming more memory, reducing CPU resource utilization, and reducing I/O disk operations to 0 bytes per minute for both read and write operations. This program is referred to as a potentially unwanted program, or PUP, by the industry.

Browser vulnerability

Google Chrome, Internet Explorer, and Mozilla Firefox are all vulnerable to infection by IePluginService.exe. The adware can effect users running Windows XP, Vista, 7 and 8, including the professional versions. Despite its behavior, IePluginService.exe is not a virus. It can be removed by using a program such as Malware Bytes.

How did I get the IePluginService.exe infection

IePluginService.exe currently has 6 versions floating around the Internet, and is typically bundled with free software like video recording programs or download managers. You should be careful when installing software because often, the installer includes additional programs such as IePluginService.exe.

IePluginService.exe Screenshot


IePluginService.exe Removal Steps

Follow steps closely:

Step 1: Locate a safe place to jot down our Support number. This is just in case you need help on one of the steps. We are here to help you get rid of IePluginService.exe IePluginService.exe Removal Hotline: 888.847.4130

Step 2: Completely power down the IePluginService.exe infected computer.

Step 3: Please locate the F8 button on your keyboard before turning on your computer. F8 is normally positioned on the top row of the keyboard. Be ready to tap F8 immediately on step 4.


Step 4: Turn ON the infected computer and press F8 until the WINDOWS ADVANCED OPTIONS MENU pops up.

Step 5: The WINDOWS ADVANCED OPTIONS MENU will pop up, press down the menu using the direction keys on the keyboard and highlight SAFE MODE WITH NETWORKING. Press ENTER.


Step 6: Now the PC will start in what is called Safe Mode. Safe Mode will cause the display and desktop icons to appear enlarged. This is completely typical and not a symptom of IePluginService.exe

Step 7: IePluginService.exe may have changed your proxy settings so IePluginService.exe can control your internet. We now need to check the proxy settings for this.

Step 8: Press and hold the WINDOWS KEY on your keyboard.


Step 9: Continue holding down the WINDOWS key and then press the R key. The RUN BOX will appear.


Step 10: Enter iexplore.exe in the RUN BOX. Click OK.


Step 11: The Internet Explorer browser will now launch. Along the top navigation menu select TOOLS. Within the next menu click INTERNET OPTIONS.


Step 12: Click the CONNECTIONS tab within the INTERNET OPTIONS box.


Step 13: Find and select LAN SETTINGS .


Step 14: Locate the PROXY SERVER section. If there is a check-mark in the box labeled “Use a proxy server for your LAN”, then uncheck the box. If the box is not check then IePluginService.exe did not change the proxy settings and you can move on to the next step.


Need Help? Please call the IePluginService.exe Removal Hotline toll-free at 888.847.4130

Step 15: To close the LOCAL AREA NETWORK box choose the OK button.

Step 16: Then press the OK button to close the INTERNET OPTIONS box.

Step 17: We now need to run Rkill. Rkill was developed by Lawrence Abrams at Rkill will attempt to paralyze IePluginService.exe IePluginService.exe will block and stop any processes from running such as removal tools. We need to disarm this self-preservation tool that IePluginService.exe has. Please note that Rkill does not remove IePluginService.exe Do not reboot your computer after running Rkill as IePluginService.exe will restart as well. Bring up the RUN BOX again, by holding down the WINDOWS key and pressing the R key.


Step 18: In the RUN BOX, type “iexplore.exe”. Then click OK.


Step 19: The download security box with Rkill will appear, choose SAVE and select the desktop.


Step 20: Close the DOWNLOAD COMPLETE box once the Rkill download is complete.

Step 21: Open your DESKTOP and find the Rkill.exe icon.

Step 22: Double-click the Rkill icon and run Rkill.exe. Rkill will flash a black MS DOS box and attempt to paralyze The IePluginService.exe


Step 23: Rkill will create a Notepad log. Close that log and move to the next step.

Step 24: Now the computer is prepared to install Malwarebytes. Malwarebytes is a very popular Malware removal application. To install Malwarebytes, we need to bring up the RUN BOX again.

Step 25: On the Keyboard press and hold the WINDOWS KEY and the R key simultaneously. The RUN BOX will appear again.


Step 26: In the RUN BOX type “iexplore” and press OK.


Step 27: The download security box with Malwarebytes will appear. The options to RUN, SAVE or CANCEL will show. Select SAVE and then choose to save the file to the desktop.


Step 28: Go to your DESKTOP and locate the Malwarebytes icon on your desktop.

Step 29: Double-click the Malwarebytes icon.


Step 30: Select RUN on the Malwarebytes install box.


Step 31: After that, the SELECT SETUP LANGUAGE box will appear. Select your native language and press OK. English will be in used in the graphics example.


Step 32: The Malwarebytes SETUP WIZARD will show. Choose NEXT to continue.


Step 33: Next screen to show is the LICENSE AGREEMENT. Accept the agreement and choose NEXT.


Step 34: The BASIC INFORMATION screen is shown. Click NEXT.


Step 35: The SELECT DESTINATION LOCATION screen will appear. Choose the location you wish to have Malwarebytes install the required files. The default location shown is the normal, recommended location. Click NEXT.


Step 36: The next screen is just the SELECT START MENU FOLDER which tells the program where to place the shortcut to the application. Click NEXT.


Step 37: If you want a Desktop Icon and/or Quick Launch icon then opt-in to the corresponding check boxes on the SELECT ADDITIONAL TASKS box. Click NEXT.


Step 38: Now the READY TO INSTALL screen will show. Click INSTALL to start the installation process.


Step 39: The final screen with the pre-checked UPDATE and LAUNCH Malwarebytes will appear. Click FINISH.


Step 40: Malwarebytes will download the latest updates and show a success box. Click OK.

Step 41: The main interface of Malwarebytes with the Scanner tab will launch. Make sure PERFORM FULL SCAN is selected.


Step 42: Next step is to launch the full scan. Click SCAN to start the scan.


Step 43: A box will popup with the local drives, choose the local drives to scan and click SCAN.


Step 44: The scanner will begin. Be patient as the scan is very thorough searching for all the remnants of IePluginService.exe

Step 45: Once the scan is finished, a message box saying the scan is complete will appear. Click OK to close the box.

Step 46: After closing the box, click SHOW RESULTS.


Step 47: Once the results show, select REMOVE SELECTED to remove all the Malware found by Malwarebytes including IePluginService.exe Malwarebytes will also delete all of the files and registry keys affiliated with IePluginService.exe and add them to the quarantine.


Step 48: Malwarebytes may need to reboot the system to complete the removal of IePluginService.exe Please allow the PC to reboot if Malwarebytes asks for it.

Step 49: After the reboot is complete and the system is relaunched, please follow the on-screen instructions and continue the removal process.

Step 50: A Notepad log will be created by Malwarebytes. Close the log once reviewed.


Step 51: Once Malwarebytes has completed the removal process and has removed all the traces of IePluginService.exe, your computer should be 100% clean from IePluginService.exe

Step 52: If IePluginService.exe is not removed and you are still having issues. Please call the IePluginService.exe Removal Hotline toll-free at 888.847.4130



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Starbucks Junkie, Malware Fighter. Find me via Contact Form on this site or on my Google+ page.

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