Step-by-step FBI Green Dot Moneypak virus removal

by Andy Raff on December 27, 2012

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FBI Green Dot Moneypak Information
FBI Green Dot Moneypak Description, Symptoms and Distribution Tactics

Manual FBI Green Dot Moneypak Removal Steps

FBI Green Dot Moneypak Screenshot

FBI Green Dot Moneypak Screenshot

FBI Green Dot Moneypak Removal Steps

Follow steps closely:

Step 1: Grab a piece of paper and write down our Support number. This is just a precaution in case you need help or get caught on one of the steps. We are here to help remove FBI Green Dot Moneypak if you need it. FBI Green Dot Moneypak Removal Hotline: 888.847.4130

Step 2: Completely turn off the FBI Green Dot Moneypak infected computer.

Step 3: Please locate the F8 button on your keyboard before turning on your computer. F8 is normally positioned on the top row of the keyboard. Be ready to tap F8 immediately on step 4.


Step 4: Turn ON the computer infected with FBI Green Dot Moneypak and select F8 until you notice the WINDOWS ADVANCED OPTIONS MENU.

Step 5: Once the WINDOWS ADVANCED OPTIONS MENU pops up, click down the WINDOWS ADVANCED OPTIONS MENU using the down key on the keyboard and highlight SAFE MODE WITH NETWORKING. Hit ENTER.


Step 6: Now the PC will start in what is called Safe Mode. Safe Mode will cause the display and desktop icons to appear enlarged. This is completely typical and not a symptom of FBI Green Dot Moneypak.

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Step 7: FBI Green Dot Moneypak can adjust the normal browser settings. We need to make sure that FBI Green Dot Moneypak has not adjusted the settings on your computer’s proxy.

Step 8: On the Keyboard press and hold the WINDOWS KEY.


Step 9: Continue holding down the WINDOWS key and then press the R key. The RUN BOX will appear.


Step 10: Type iexplore.exe in the RUN BOX. Hit OK.


Step 11: Internet Explorer will now launch. Click TOOLS on the top navigation. Under the TOOLS sub-menu select INTERNET OPTIONS.


Step 12: Click the CONNECTIONS tab within the INTERNET OPTIONS box.


Step 13: Select the LAN SETTINGS button.


Step 14: Do you see a check-mark in the box named “Use a proxy server for your LAN”, under the PROXY SERVER section? If so,, click to uncheck the box. If there is not a checkmark located in the box then you can move on to the next step.


Need Help? Please call the FBI Green Dot Moneypak Removal Hotline toll-free at 888.847.4130

Step 15: Click the OK button to close the LOCAL AREA NETWORK box.

Step 16: Then press the OK button again to shut the INTERNET OPTIONS box.

Step 17: FBI Green Dot Moneypak may contain the ability to block any extraction tools from running properly. Rkill will help paralyze that ability. Rkill was developed by to help disarm FBI Green Dot Moneypak. Please note that Rkill will not remove FBI Green Dot Moneypak. Do not reboot your computer after running Rkill. FBI Green Dot Moneypak will re-launch if rebooted. Bring up the RUN BOX by pressing down the WINDOWS key and the R key simultaneously.


Step 18: In the RUN BOX, type “iexplore.exe”. Then click OK.


Step 19: The download security box with Rkill will appear, choose SAVE and select the desktop.


Step 20: Close out the DOWNLOAD COMPLETE box once the Rkill download is complete.

Step 21: Go to your DESKTOP and locate the Rkill.exe icon on your desktop.

Step 22: Double-click the Rkill icon and run Rkill.exe. Rkill will flash a black MS DOS box and attempt to paralyze FBI Green Dot Moneypak.


Step 23: Rkill will create a Notepad log. Close that log and move to the next step.

Step 24: Now the computer is prepared to install Malwarebytes. Malwarebytes is a very popular Malware removal application. To install Malwarebytes, we need to bring up the RUN BOX again.

Step 25: On the Keyboard press and hold the WINDOWS KEY and the R key simultaneously. The RUN BOX will appear again.


Step 26: In the RUN BOX type “iexplore” and press OK.


Step 27: The download security box with Malwarebytes will appear. The options to RUN, SAVE or CANCEL will show. Select SAVE and then choose to save the file to the desktop.


Step 28: Go to your DESKTOP and locate the Malwarebytes icon on your desktop.

Step 29: Double-click the Malwarebytes icon.


Step 30: Select RUN on the Malwarebytes install box.


Step 31: After that, the SELECT SETUP LANGUAGE box will appear. Select your native language and press OK. English will be in used in the graphics example.


Step 32: The Malwarebytes SETUP WIZARD will show. Choose NEXT to continue.


Step 33: Next screen to show is the LICENSE AGREEMENT. Accept the agreement and choose NEXT.


Step 34: The BASIC INFORMATION screen is shown. Click NEXT.


Step 35: The SELECT DESTINATION LOCATION screen will appear. Choose the location you wish to have Malwarebytes install the required files. The default location shown is the normal, recommended location. Click NEXT.


Step 36: The next screen is just the SELECT START MENU FOLDER which tells the program where to place the shortcut to the application. Click NEXT.


Step 37: If you want a Desktop Icon and/or Quick Launch icon then opt-in to the corresponding check boxes on the SELECT ADDITIONAL TASKS box. Click NEXT.


Step 38: Now the READY TO INSTALL screen will show. Click INSTALL to start the installation process.


Step 39: The final screen with the pre-checked UPDATE and LAUNCH Malwarebytes will appear. Click FINISH.


Step 40: Malwarebytes will download the latest updates and show a success box. Click OK.

Step 41: The main interface of Malwarebytes with the Scanner tab will launch. Make sure PERFORM FULL SCAN is selected.


Step 42: Next step is to launch the full scan. Click SCAN to start the scan.


Step 43: A box will popup with the local drives, choose the local drives to scan and click SCAN.


Step 44: The scanner will begin. Be patient as the scan is very thorough searching for all the remnants of FBI Green Dot Moneypak.

Step 45: Once the scan is finished, a message box saying the scan is complete will appear. Click OK to close the box.

Step 46: After closing the box, click SHOW RESULTS.


Step 47: Once the results show, select REMOVE SELECTED to remove all the Malware found by Malwarebytes including FBI Green Dot Moneypak. Malwarebytes will also delete all of the files and registry keys affiliated with FBI Green Dot Moneypak and add them to the quarantine.


Step 48: Malwarebytes may need to reboot the system to complete the removal of FBI Green Dot Moneypak. Please allow the PC to reboot if Malwarebytes asks for it.

Step 49: After the reboot is complete and the system is relaunched, please follow the on-screen instructions and continue the removal process.

Step 50: A Notepad log will be created by Malwarebytes. Close the log once reviewed.


Step 51: Once Malwarebytes has completed the removal process and has removed all the traces of FBI Green Dot Moneypak, your computer should be 100% clean from FBI Green Dot Moneypak.

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